Frequently asked questions

Find quick answers to common questions about our residential and commercial cleaning services across Charlotte. We believe clear communication is just as important as a spotless clean.

What cleaning services do you offer?

We offer comprehensive residential and commercial cleaning services across Charlotte, North Carolina. This includes routine house cleaning, deep cleaning, move-in and move-out cleans, office upkeep, and tailored commercial cleaning plans.

Do I need to supply cleaning equipment or products?

No, our professional cleaning team brings all necessary high-grade supplies and equipment to complete the job. If you have specific preferred products or sensitivities, simply let us know in advance and we will gladly accommodate.

How do you calculate pricing and quotes?

Pricing is based on the square footage of your property, its current condition, and the level of service you request. You can request a free, upfront estimate anytime through our quote page with no hidden fees.

Do I need to be present during the cleaning?

You are welcome to be home or at the office, but it is not required. Many clients provide secure access instructions beforehand. We guarantee clear communication and will notify you as soon as the cleaning is complete.

How can I schedule or reschedule an appointment?

You can easily book through our website or reach out directly via phone or email. If you need to reschedule, please notify us at least 24 hours in advance so we can adjust our schedule accordingly.

Still have questions?

We are here to help. Reach out directly to discuss your residential or commercial cleaning needs, or get a personalized, free estimate today.